Residents

 Services

 

 

https://www2.illinois.gov/services/AGE/ccp
Community Care Program (CCP)
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Older adults in Illinois ages 60+ who are eligible for Medicaid receive services through the Community Care Program (CCP). This program is designed to prevent unnecessary intstitutionalization of older adults who have difficulty with household and personal care tasks. Core services include in-home, adult day and emergency home response.
https://www2.illinois.gov/services/SOS/renew-driver
Renew a Driver's License
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The Driver Services Department issues licenses to more than 8.5 million Illinois drivers and more than 3 million photo identification cards to drivers and non-drivers at more than 130 locations.
https://www2.illinois.gov/services/DOI/file-insurance-complaint
File a Consumer Insurance Complaint
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You can file a complaint with IDOI against an insurance company or producer/agent. IDOI ensures that insurance companies, HMOs, producers/agents selling insurance in Illinois, and other regulated entities follow state insurance laws. The Department protects consumers by providing assistance and information and investigates complaints about insurance companies and producers.
https://www2.illinois.gov/services/AGE/ltc-ombudsman
Long Term Care Ombudsman
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Mandated by the Federal Older Americans Act and the Illinois Act on Aging, the Illinois Long-Term Care Ombudsman Program (LTCOP) is a resident-directedadvocacy program which protects and improves the quality of life for residents in a variety of long-term care settings. Ombudsmen work to resolve problems of individual residents and to bring about changes at the local, state and national levels to improve care. Ombudsman work is directed by the resident.
https://www2.illinois.gov/services/HFS/Child-Support-Account
Child Support Account Services
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This site directs child support clients into their accounts, address problems related to mailing addresses and apply for services. It is a secured portal. Note: Individuals do not need to be a Department of Human Services client to receive child support services.
https://www2.illinois.gov/services/HFS/child-support-payments
View Child Support Payments
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This site directs child support clients into their accounts, address problems related to mailing addresses and apply for services. It is a secured portal. Note: Individuals do not need to be a Department of Human Services client to receive child support services.
https://www2.illinois.gov/services/SOS/address-motorists
Address Change for Motorists
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Change of Address and/or Name Change link which discusses how to make an address change and which of these can be made on-line. If it is a name change or a new Driver's license needs to be printed, it provides links to Drivers Facilities.
https://www2.illinois.gov/services/SOS/apply-veh-title
Apply for Vehicle Title & Registration
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The Electronic Registration and Title System allows you to complete and print an Application for Vehicle Transaction.
https://www2.illinois.gov/services/SOS/circuit-breaker-discount
Circuit Breaker License Plate Discount Refunds
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The Benefit Access Program Request allows reimbursement for those who are participating in the Benefit Access program for reimbursement with regard to license plates and sticker renewal.
https://www2.illinois.gov/services/SOS/dup-driver-license
Duplicate or Correct a Driver's License
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Duplicate / Corrected Driver's License / Commercial Driver's License provides information concerning replacing, correcting a driver's license or obtaining a commercial driver's license.
https://www2.illinois.gov/services/CMS/egip
State Employees Group Insurance Program
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Information about health, vision and dental insurance for state employees
https://www2.illinois.gov/services/GAC/probate-cook
Probate Forms - Cook County
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Various Probate Forms on the website of the Clerk of the Circuit Court of Cook County. Please see below disclaimer.**

 Agencies

 

 

https://www2.illinois.gov/agencies/IDOC
Corrections, Department of
Mission: To serve justice in Illinois and increase public safety by promoting positive change in offender behavior, operating successful reentry programs, and reducing victimization.
https://www2.illinois.gov/agencies/HFS
Healthcare and Family Services
"The Illinois Department of Healthcare and Family Services (HFS) is responsible for providing healthcare coverage for adults and children who qualify for Medicaid, and for providing child support services to help ensure that Illinois children receive financial support from both parents. The agency is organized into two major divisions, Medical Programs and Child Support Services. In addition, the Office of Inspector General is maintained within the agency but functions as a separate, independent entity reporting directly to the Governor's Office.
https://www2.illinois.gov/agencies/DNR
Natural Resources, Department of
To manage, conserve and protect Illinois' natural, recreational and cultural resources, further the public's understanding and appreciation of those resources, and promote the education, science and public safety of Illinois' natural resources for present and future generations.
https://www2.illinois.gov/agencies/DHS
Human Services, Department of
Illinois created DHS in 1997, to provide our state's residents with streamlined access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency.
https://www2.illinois.gov/agencies/DOI
Insurance Department of
Our mission is to protect consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.
https://www2.illinois.gov/agencies/DCEO
Commerce and Economic Opportunity, Department of
Our mission is to provide economic opportunities for businesses, entrepreneurs, and residents that improve the quality of life for all Illinoisans. We are laser-focused on improving transparency and accountability, enhancing customer service, increasing Illinois’ competitiveness, advancing minority empowerment, modernizing Illinois’ workforce, and elevating our state’s promotional efforts.
https://www2.illinois.gov/agencies/AGE
Aging, Department on
The Illinois Department on Aging helps older adults live independently in their own homes and communities. As the population ages, services and programs for older adults must evolve as well because longevity means more when quality of life is enhanced.
https://www2.illinois.gov/agencies/SOS
Secretary of State, Office of the
The office’s functions are described in the Illinois Constitution, mainly addressing the Secretary of State's duty to maintain official state records and the state seal. However, law and tradition have assigned many additional responsibilities to the office, which has one of the largest and most diverse collections of responsibilities of any of its counterparts nationwide.
https://www2.illinois.gov/agencies/IEMA
Emergency Management Agency
The primary responsibility of the Illinois Emergency Management Agency (IEMA) is to better prepare the State of Illinois for natural, manmade or technological disasters, hazards, or acts of terrorism.
https://www2.illinois.gov/agencies/IDPH
Public Health, Department of
The mission of IDPH is to promote health through the prevention and control of disease and injury. IDPH assures the quality of our food, sets standards for hospitals and nursing homes, investigates disease outbreaks, maintains the state’s vital records, screens newborns, and many other programs.
https://www2.illinois.gov/agencies/IHRC
Human Rights Commission
The State of Illinois is committed to fighting discrimination in Illinois based on the following protected classes identified in the Illinois Human Rights Act: race, color, religion, sex, national origin, citizenship status (with regard to employment) ancestry, age (40 and over), order of protection status, marital status, familial status (with regard to housing), physical or mental disability, arrest record, military status, sexual orientation, and unfavorable discharge from military service.
https://www2.illinois.gov/agencies/IDHR
Human Rights, Department of
The Department of Human Rights administers the Illinois Human Rights Act ("Act"). The Act prohibits discrimination in Illinois with respect to employment, financial credit, public accommodations and housing. The Act also prohibits sexual harassment in education.

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