Residents

 Services

 

 

https://www2.illinois.gov/services/DOI/file-insurance-complaint
File a Consumer Insurance Complaint
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You can submit a complaint against a company or producer with DOI. Complaints are confidential records and will not be released to any person or organization except the policyholder, insured or enrollee who originated the complaint.
https://www2.illinois.gov/services/IHDA/obtain-foreclosure-assistance
Obtain Foreclosure Assistance
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The Illinois Hardest Hit Fund® program provides mortgage assistance to homeowners who have experienced at least a 15 percent income reduction due to a qualifying hardship event and who meet the eligibility criteria.
https://www2.illinois.gov/services/IEMA/disaster-response-volunteer
Disaster Response Volunteer Opportunities
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In addition to providing assistance before and during disasters, volunteers can be utilized after a disaster or emergency for a variety of tasks. These links provide information on several volunteer opportunities in Illinois.
https://www2.illinois.gov/services/DNR/illinois-state-museums
Illinois State Museums
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Listing of museums at Illinois historic sites.
https://www2.illinois.gov/services/SRS/state-employees-pension-calculators
State Employees Pension Calculators
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SERS: SERS is a $15.6 billion public employee retirement system, serving over 158,000 members and beneficiaries of the states’ agencies and boards. SERS oversees efficient administration of retirement, disability, survivors’, death, and refund benefits payable to its members and beneficiaries. SERS also manages the retirement accounts of over 60,000 actively contributing employees by ensuring that such contributions are accurately accounted for. SURS: SURS administers disability, retirement, and survivor benefits for university and community college employees. Notify SURS when preparing for retirement, returning to work, or experiencing a life event (birth, marriage, civil union, divorce, death).
https://www2.illinois.gov/services/ISP/ccw
Concealed Carry License
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On July 9, 2013, Public Act 98-63, the Firearm Concealed Carry Act became state law (430 ILCS 66). This law requires an Illinois Concealed Carry License to carry a concealed firearm in Illinois.
https://www2.illinois.gov/services/ISP/foid-address
Firearm Owners Identification (FOID) Card Address Change
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FOID card holders may request a name or address change to their FOID card by completing the request through the ISP website at www.isp.state.il.us. and clicking on the "FIREARM SERVICES" button under Agency Features, then under FOID card, click Enter.
https://www2.illinois.gov/services/DNR/renewal-watercraft-snowmobile
Watercraft & Snowmobile Renewal
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Drivers can find information about renewing watercraft and snowmobiles.
https://www2.illinois.gov/services/HFS/Child-Support-Account
Child Support Account Services
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This site directs child support clients into their accounts, address problems related to mailing addresses and apply for services. It is a secured portal. Note: Individuals do not need to be a Department of Human Services client to receive child support services.
https://www2.illinois.gov/services/HFS/child-support-payments
View Child Support Payments
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This site directs child support clients into their accounts, address problems related to mailing addresses and apply for services. It is a secured portal. Note: Individuals do not need to be a Department of Human Services client to receive child support services.
https://www2.illinois.gov/services/SOS/address-motorists
Address Change for Motorists
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Change of Address and/or Name Change link which discusses how to make an address change and which of these can be made on-line. If it is a name change or a new Driver's license needs to be printed, it provides links to Drivers Facilities.
https://www2.illinois.gov/services/SOS/apply-veh-title
Apply for Vehicle Title & Registration
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The Electronic Registration and Title System allows you to complete and print an Application for Vehicle Transaction.

 Agencies

 

 

https://www2.illinois.gov/agencies/DCEO
Commerce and Economic Opportunity, Department of
Our mission is to provide economic opportunities for businesses, entrepreneurs, and residents that improve the quality of life for all Illinoisans. We are laser-focused on improving transparency and accountability, enhancing customer service, increasing Illinois’ competitiveness, advancing minority empowerment, modernizing Illinois’ workforce, and elevating our state’s promotional efforts.
https://www2.illinois.gov/agencies/DCFS
Children and Family Services, Department of
The mission of Illinois DCFS is to protect children who are reported to be abused or neglected and to increase their families' capacity to safely care for them; provide for the well-being of children in our care; provide appropriate, permanent families as quickly as possible for those children who cannot safely return home; support early intervention and child abuse prevention activities and work in partnerships with communities to fulfill this mission.
https://www2.illinois.gov/agencies/SOS
Secretary of State, Office of the
The office’s functions are described in the Illinois Constitution, mainly addressing the Secretary of State's duty to maintain official state records and the state seal. However, law and tradition have assigned many additional responsibilities to the office, which has one of the largest and most diverse collections of responsibilities of any of its counterparts nationwide.
https://www2.illinois.gov/agencies/IDPH
Public Health, Department of
The mission of IDPH is to promote health through the prevention and control of disease and injury. IDPH assures the quality of our food, sets standards for hospitals and nursing homes, investigates disease outbreaks, maintains the state’s vital records, screens newborns, and many other programs.
https://www2.illinois.gov/agencies/DOI
Insurance Department of
DOI’s mission is to protect consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.
https://www2.illinois.gov/agencies/IEPA
Environmental Protection Agency
The mission of the Illinois EPA is to safeguard environmental quality, consistent with the social and economic needs of the State, so as to protect health, welfare, property and the quality of life.
https://www2.illinois.gov/agencies/IDFPR
Financial and Professional Regulation, Department of
The Illinois Department of Financial and Professional Regulation’s mission is to utilize responsive, innovative, transparent, and efficient (R.I.T.E.) governance to create an ideal regulatory environment that (1) allows economic growth to flourish, and (2) effectively optimizes consumer choice.
https://www2.illinois.gov/agencies/DNR
Natural Resources, Department of
To manage, conserve and protect Illinois' natural, recreational and cultural resources, further the public's understanding and appreciation of those resources, and promote the education, science and public safety of Illinois' natural resources for present and future generations.
https://www2.illinois.gov/agencies/HFS
Healthcare and Family Services
"The Illinois Department of Healthcare and Family Services (HFS) is responsible for providing healthcare coverage for adults and children who qualify for Medicaid, and for providing child support services to help ensure that Illinois children receive financial support from both parents. The agency is organized into two major divisions, Medical Programs and Child Support Services. In addition, the Office of Inspector General is maintained within the agency but functions as a separate, independent entity reporting directly to the Governor's Office.
https://www2.illinois.gov/agencies/IHRC
Human Rights Commission
The State of Illinois is committed to fighting discrimination in Illinois based on the following protected classes identified in the Illinois Human Rights Act: race, color, religion, sex, national origin, citizenship status (with regard to employment) ancestry, age (40 and over), order of protection status, marital status, familial status (with regard to housing), physical or mental disability, arrest record, military status, sexual orientation, and unfavorable discharge from military service.
https://www2.illinois.gov/agencies/IDHR
Human Rights, Department of
The Department of Human Rights administers the Illinois Human Rights Act ("Act"). The Act prohibits discrimination in Illinois with respect to employment, financial credit, public accommodations and housing. The Act also prohibits sexual harassment in education.
https://www2.illinois.gov/agencies/DHS
Human Services, Department of
Illinois created DHS in 1997, to provide our state's residents with streamlined access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency.

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