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Taxpayer Phone System Information

The Illinois Department of Revenue is taking proactive measures to prevent the spread of COVID-19.  At this time, a limited number of taxpayer phone system agents are available.  Due to the reduced number of agents taking calls, wait times may be longer than normal.  Taxpayers can save time and avoid the wait by contacting the department by email at one of the addresses listed below:

Individual Income Tax REV.TA-IIT@illinois.gov
Business Income Tax or Withholding Income Tax REV.TA-BIT-WIT@illinois.gov
Sales Tax REV.TA-Sales@illinois.gov
Powers of Attorney (Submissions) REV.POA@illinois.gov
​Collections (email the address on your latest correspondence, if available)
REV.CollectionNotice@illinois.gov
Registration REV.CentReg@illinois.gov
Bingo, Pull Tabs, and Charitable Gaming REV.BPTCG@illinois.gov
Bonding
REV.RegBond@illinois.gov  
Enterprise Zones
REV.EZReporting@illinois.gov
​Illinois Liquor Control Commission help
ILCC@illinois.gov
MyTax Illinois help 
REV.MyTaxHelp@illinois.gov
MyDec help
REV.MyDecProject@illinois.gov
​IFTA 
REV.IFTA@illinois.gov
​Motor Fuel 
REV.MF@illinois.gov
Cigarette, Liquor, Tobacco, and Cannabis​
REV.ATP-MFR@illinois.gov
​Local Tax Allocation Division
REV.LocalTax@Illinois.gov

To receive assistance by phone, please call 800 732-8866 or 217 782-3336. Representatives are available Monday through Friday, 8 am - 5 pm. Our TDD (telecommunication device for the deaf) number is 800 544-5304.

Other Department Phone Numbers

Additional taxpayer resources are available during the COVID-19 (Coronavirus) outbreak.