The Consumer Services area is clearinghouse for consumer complaints, information and protection. IDOA ensures accurate measurement and delivery of wholesale and retail commodities, monitoring the quality of motor fuel products sold within the state, and maintaining laboratories for metrology standards and grain moisture measurement.
The agency also ensures consumers receive wholesome, properly identified meat and poultry products by inspecting slaughter and processing facilities, as well as quality grading of eggs and egg products sold in Illinois.
Along with protection and regulation, the Illinois Department of Agriculture provides consumer education and opportunities to learn and experience agritourism events.
- Test commercial feed, seed and fertilizer products to ensure they meet advertised quality and quantity specifications. Examine seed samples for purity, noxious weed content, germination and suitability for distribution. Analyze seed quality for individual producers for a small fee. Evaluate the nutritional content of livestock feed. Certify products for export to meet state and federal quality standards. Conduct "Good Manufacturing Processes" inspections at feed manufacturing facilities.
- Inspect NH3 pressure vessels, facilities and systems for safety. Anhydrous Ammonia Certified Welder List. Review labels of feed, fertilizer, seed and soil conditioners for accuracy and truthful labeling. Promote fertilizer research through the Fertilizer Research and Education Council. Register Products and facilities. Another responsibility of this area is: Seed Variety Protection
- Department inspectors ensure consumers receive wholesome, properly identified meat and poultry products by inspecting slaughter and processing facilities. Licensing of cold warehouses and meat brokers, as well as inspection of facilities that sell, serve or process eggs are conducted for proper handling, storage, accuracy in grading and labeling is also handled by this division.
- The Bureau of Meat and Poultry Inspection is responsible for administration of the Meat and Poultry Inspection Act, which protects the consumer in relation to wholesomeness, deceptive advertising and proper labeling of meat and poultry products. Inspection coverage includes all aspects of intrastate slaughter and processing from ante mortem (before death) inspection through slaughter and processing and to the retail level.
- Bureau inspectors perform inspections and quality grading of eggs and egg products sold in Illinois in accordance to the Illinois Egg and Egg Products Act. The Act requires anyone who grades, packs, sells or barters eggs must be licensed with the Illinois Department of Agriculture.
- Ensuring accurate measurement and delivery of wholesale and retail commodities, monitoring the quality of motor fuel products sold within the state, and maintaining laboratories for metrology standards and grain moisture measurement are the statutory obligations of the Bureau. Device inspections and metrology calibrations are performed at nominal fees, generating revenue in financial support of the program. The Bureau licenses anyone who sells, installs, or repairs commercially used weighing or measuring devices through the Registered Service Person Program.
- To help ensure the quality of fuels offered for sale, the Department evaluates petroleum products such as gasoline, diesel fuel, kerosene and propane. For example, inspectors may analyze gasoline's octane level, alcohol type and quantity, vapor pressure and distillation points to determine if the fuel sample meets accepted specifications. These inspections help prevent consumers from buying substandard fuels.
- This area of the Department of Agriculture licenses grain dealers and grain warehouses, as well as examines the books and records of each at least once annually, checking for compliance with the Illinois Grain Code. Administration of the Illinois Grain Insurance Fund, which offers protection to producers and grain depositors against financial losses in the event of a grain dealer and/or grain warehouse failure, is also a Bureau responsibility.
- The Bureau registers agricultural cooperatives and specialty farm product buyers.
- A virtual meeting place where sellers and buyers can post and view listings of hays or straws that is for sale.
- Agricultural related events as well as events happening at the Illinois State Fairgrounds in Springfield and the Du Quoin State Fairgrounds.
- Illinois is 3rd in the nation for the number of farmers markets. Over 8,000 farmers markets across the country offer consumers farm-fresh, affordable, convenient, and healthy products such as: fruits, vegetables, cheeses, herbs, fish, flowers, baked goods, meat and much more. Please take this opportunity to search for a community or roadside farmers market near you.
- Illinois Product Events are a great opportunity for Illinois producers to showcase and sell their products.
- This farmers' market, located on the Illinois State Fairgrounds, is open Thursday evening from May to October and features locally produced Illinois products.
- The community garden is a group of plots on the infield of the grandstand track of the Illinois State Fairgrounds. Space is provided to grow fresh produce, herbs, or other flowers and plants, in a friendly and safe environment.
- Discover or rediscover your passion for American wines by visiting the many award-winning wineries throughout Illinois.
- Current recalls and public health alerts; recall case archives and annual summaries; how to report a problem with an FSIS-regulated product; additional recall links.