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Through Agency Lens: Department of Employment Security

Through Agency Lens: Department of Employment Security Through the Agency Lens https://multimedia.illinois.gov/doit/DoIT-092017-Strategy-Summit-Mays.mp4 https://www2.illinois.gov/sites/doit/media/Videos/Documents/ThroughTheAgencyLens/DoIT-092017-Strategy-Summit-Mays.vtt
When exploring options for a more automated system to run this important revenue stream for the state, DES realized that the Department of Revenue already had a system in place that could also achieve their goals with minimal customizations.

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