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Service Level Management
Illinois ACTS (ERP Program)
State Data Practice
In the News
Platform for seamless inter-agency email collaboration.
Enterprise List Server (Mass Email Services)
The ability to send emails to very large groups of recipients from a secure server.
SharePoint Team Sites
Standard features as well as Enterprise and Custom functionality.
Videoconferencing services to governmental agencies throughout the State.
Audio and web conferencing tools bring the meeting to your particular office location even to the extent, when preferred, to your own computer device.
Accounting Information System (AIS)
Addresses accounts payable information for a variety of both consolidated and non-consolidated agencies.
Adobe Reader Extensions (ARE)
Activate functionality within Adobe Reader to enhance end user interaction.
Central Inventory System (CIS)
Common inventory management and monitoring system.
Central Payroll System (CPS)
Common payroll processing and management system.
Central Time & Attendance System With eTime
Employee timekeeping processing and management benefit system.
Electronic Pay Stub System (ePASS)
A secure web-based application for employees to view current and past pay stubs electronically.
File Transfer Utility
Upload large or confidential files for secure retrieval by another individual.
IL ACTS SAP Enterprise Resource Planning
A cloud based solution designed to support and integrate functions into one complete system to streamline processes.
Enterprise Desktop Services
Customer Service Center (CSC)
Request new services or to report a problem.
Request acquisition, installation, and/or support for personal computers including thin client equipment.
Ability to send and/or receive fax documents via Outlook or Fax client.
Mainframe Computing Services
DoIT provides mainframe hosting services for State of Illinois agencies.
Midrange Hosting Services
Environment utilizes a variety of technologies tailored to meet the needs of our customers.
Enterprise storage services to customers in support of their business and operational needs.
Illinois Wireless Information Network (IWIN)
IWIN provides a fast, reliable and secure wide area data network for Federal, State, County and local government wireless users.
Radio Communications- STARCOM21
Two-way radio communication services.
Site-to-Site Virtual Private Network (VPN)
Provides transport through the VPN to the ICN via the Internet.
Wide Area Network (WAN)
WAN connectivity to the Illinois Century Network
Wired Services (inc. LAN)
LAN Service also enables the use of file and print services.
Wireless Services (inc. WLAN)
Provides access to a reliable and unified wireless network.
Print and Mail Services
Multi-Function Network Printer Support
Printing services provided through networked multi-function office devices.
Public Key Infrastructure Cryptography
A digital certificate used to digitally sign a file, document or email.
System Security Assessments
DoIT offers an ala carte approach to assessing the environment of a particular system.
Providing wireless connectivity to both the public telephone network and Internet.
Centrex is a central office-based telecommunications system.
Provides a means for customers to accept and respond to calls from non-English speaking clients.
Telecommunications Device for the Deaf/Text Telephone Yoke.
Sometimes referred to as "800 service".
Voice over Internet Protocol (VoIP)
VoIP applies communication technology in conjunction with IP data networks.