The Illinois Document Translation Portal (IDTP) is a web-based application which utilizes Google Machine Learning technology and allows agencies to quickly translate English documents into any of the top 6 most frequently used languages in Illinois. The portal accept most common document types and can perform translations in second.
Free to use until December 2021. Starting January 2022, agencies will be billed based on usage. Billing details to be determined.
Service can be procured, modified or cancelled by selecting the "Order Services" button near the top of the right pane.
Staff will respond to service requests during the published business hours. DoIT targets to provision this service within 2 days.
Incident Response and Resolution
All incidents reported to DoIT will be captured in the DoIT service management ticketing system and addressed according to the Incident Management Guidelines.
To report an incident, click here Report Problems Form or contact the DoIT Service Desk at 217-524-3648 (Springfield) or 312-814-3648 (Chicago).
This service will be available 24/7 excluding planned outages, maintenance windows and unavoidable events.