DoIT provides two-way radio communication services available via the STARCOM21 master contract. STARCOM21 is a groundbreaking public/private partnership with Motorola Solutions envisioned and commissioned by the State to enable seamless, interoperable communications among State, local and federal government users. The network primarily focuses on the daily, two-way radio communication needs of its subscribers, enables enhanced response to disaster and emergency situations and allows the State to effectively address homeland security concerns.
The STARCOM21 network is owned and operated by Motorola Solutions and currently serves more than 45,000 subscribers from various State, local and federal government and non-governmental entities. It is a statewide, 700/800 MHz, Project 25-compliant, digital, trunked voice radio network that is open to all public safety and public service agencies in the State of Illinois. Non-State entities must work with Motorola Solutions directly to apply for network access. State agencies and non-State entities alike must complete a STARCOM21 Oversight Committee System Access application to commence ordering equipment.
STARCOM21 services are coordinated and administered for State entities (State agencies, boards, commissions, etc., not including the General Assembly) through an agreement between DoIT and the Illinois State Police (ISP) Multi-Agency Communications Services Section (MACSS group).
STARCOM21 also figures prominently in the Statewide Communications Interoperability Plan (SCIP), which establishes a single statewide platform for all public safety agencies to share emergency information. Managed by the Illinois Emergency Management Agency (IEMA), SCIP was developed by a consortium of federal, state, and local public safety practitioners working through the Illinois Terrorism Task Force's (ITTF’s) Communications Committee and the Statewide Interoperability Executive Committee. For more information on the SCIP please go to Statewide Communication Interoperability Plan
Network Service and Infrastructure Support Pricing
STARCOM21 Subscriber Equipment Pricing
Service can be procured, modified or cancelled by selecting the "Order Services" button near the top of the right pane.
Staff will respond to service requests during the published business hours. Upon approval of eligibility by the Starcom21 oversight committee, Motorola will work to provision within a mutually agreed upon timeframe.
Incident Response and Resolution
This service will be available 24/7 excluding planned outages, maintenance windows and unavoidable events.