TIPS FOR WRITING CELLULAR ORDERS

                                                           VERIZON (VZW) IS THE STATE OF ILLINOIS' MASTER CONTRACT

                                                                      AT&T IS ONLY IN CERTAIN LOCATIONS (SEE MAP)

                                                                      -  No hotspot or tethering feature available for AT&T service currently

CELL PHONE UPGRADES:

Line must be eligible to upgrade at discounted rate.  Lines that are not eligible will be billed at full price.

Line is eligible after 10 months from last equipment purchase date.

 

NEW CELLPHONES / NEW NUMBERS

           Use the DoIT Web Page Products Cellular Devices

TSR -

  • NEW NUMBER AREA CODE / CITY
  • USER NAME
  •  PHONE MODEL (refer to DoIT Web Page Products Catalog Cellular Devices)
  • ACCESSORIES NEEDED (Otterbox, car charger, blue-tooth headset, etc.)
  • CELLULAR PLAN / ANY OTHER FEATURES (example:  400 nationwide share with unlimited data/texting, voicemail, hotspot)
  • SHIP TO NAME ADDRESS
  • RECEIVING EQUIPMENT - Follow your agency's policy for inventory control
  • FOLLOW HOW TO ACTIVATE PHONE