Customer Service Center (CSC)
Standard Support Service Hours
Mon–Fri: 800 a.m. – 5:00 p.m.
Freedom of Information Contact (FOIA)
Kaitlyn Connelly
James R. Thompson Center
100 W. Randolph
Chicago, Illinois 60601
Phone: 312-814-1828 (o)
E-mail:
Kaitlyn.Connelly@illinois.gov
If you have a specific question regarding a service or product, please visit the Service Catalog or give us a call.
Do not use this form to report service desk issues. Please use our convenient online
Report Problems form.
