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Support

Need DoIT?

Click here for the steps on how to ask DoIT for assistance.

Service Issues?

For service issues, please use our convenient online Report Problems form.

If you have a specific question regarding a service or product, please visit the  Service Catalog or visit our Contact Us page.

Customer Service Center (CSC)

  • Springfield: 217-524-DoIT (217-524-3648)
  • Chicago: 312-814-DoIT (312-814-3648)

Standard Support Service Hours
Mon–Fri: 800 a.m. – 5:00 p.m. 

 

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