For service issues, please use our convenient online Report Problems form.

If you have a specific question regarding a service or product, please visit the  Service Catalog or visit our Contact Us page.

Customer Service Center (CSC)

  • Springfield: 217-524-DoIT (217-524-3648)
  • Chicago: 312-814-DoIT (312-814-3648)

Standard Support Service Hours
Mon–Fri: 800 a.m. – 5:00 p.m. 

Office 365 Support & Resources

Dive into self-guided learning for State of Illinois employees, available thru July 1, 2018. A one stop resource to provide agency employees access to learning videos, tips and instructor-led pre-recorded training sessions.

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