Benefits Assistance

Veteran Service Offices

To assist veterans in navigating the complex web of services and benefits available, IDVA runs 46 full-time and 35 part-time (itinerant) offices in 80 out of the 102 counties. These offices are staffed by more than 70 individual Veteran Service Officers (VSO's), fellow veterans who are experts on federal, state and local veteran resources.

Our VSO's are trained and accredited by the US Department of Veterans Affairs to provide free assistance to veterans and their dependents and survivors. This includes not only applying for federal and state benefits but also providing resources related to the following:

  • Compensation and Pension
  • Health Care
  • Education & Training
  • Employment
  • Burial & Survivor
  • Housing
  • Permits
  • Transportation
  • Military Records
  • And more

Find a VSO

There are many ways to access our VSO's.

The easiest method is to Stand Up and Be Counted by providing IDVA with basic contact information on this web form; you will receive a phone call from your nearest VSO within 24 hours. For more on Stand Up and Be Counted, read below.

You can also look up your Nearest Veteran Service Office using this map.

Map of nearest service offices. 

If you would prefer to call, you may use (800) 437-9824 if calling from within Illinois; out-of-state (217) 782-6641; or TDD (217) 524-4645. If you are calling from within the Chicago area you can call (312) 814-2460. Finally, if you are a woman veteran who prefers to speak with one of our 27 female VSOs, please click on this map of women veteran service officers. Fellow women veterans are available to help!

Stand Up and Be Counted

The Illinois Department of Veterans Affairs is here to help you navigate the many federal, state, and local resources and benefits available to veterans. Whether you have a specific question or would simply like us to help identify programs and benefits for which you may be eligible, our Veteran Service Officers are standing by to help.

By Standing Up to Be Counted, you will also be assisting your fellow veterans by helping IDVA and the entire veteran advocacy community to gain a better understanding of whom and where Illinois' veterans are.  Stand Up and Be Counted