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Provider Notice Issued 02/24/2021

Date:    February 24, 2021


To:       Physicians, Nurses, Podiatrists, Audiologists, Dentists, Speech Therapists, Occupational Therapists, Physical Therapists, Behavioral Health Clinics, Birthing Centers, Long Term Care Providers, Hospitals, Federal Qualified Health Clinics, Encounter Rate Clinics, Rural Health Clinics, Ambulatory Surgical Treatment Centers, Transportation Providers, Hospice, Laboratory, Early Intervention Services, Community Mental Health Providers, School Based Health Services, Supportive Living Facilities, Waivers


Re:      HFS CARES Program Reporting Template Available



This provider notice is being issued to alert subrecipients of the Illinois Department of Healthcare and Family Services’ (HFS) CARES Program supported by the Department of the Treasury Coronavirus Relief Fund (CRF) that the final reporting template is available. 


As stated in the provider notice dated January 15, 2021, subrecipients have until March 29, 2021 to submit the final reporting template and the supporting documentation.


All unspent subaward funds must be returned to the Department at the following address: Receipt Accounting at Illinois Department of Healthcare and Family Services,

Bureau of Fiscal Operations, 2200 Churchill Road A-2, Springfield, Illinois 62702.


HFS CARES Final Reporting Template

Post-award reporting will occur through the HFS CARES Portal. Additional details on the submission of your final report, the final reporting template and the template for the required cover letter can be found at the links below:

Round 1 Subrecipients

HFS CARES Portal accounts were created for subrecipients who received a Round 1 payment but did not register through the HFS CARES Portal. Accounts were created using the email address used by subrecipients to submit their executed subaward agreement. Notification emails will be sent to these email addresses from the HFS CARES Portal, which will include instructions on how to complete the account registration and set your account password. Once completed, you will be able to modify or change the primary contact information and contact email, if necessary. 

Round 1 subrecipients who have not received an email notification from the HFS CARES Portal or need assistance to identify the email address associated with their account should contact HFS for assistance. Call-in assistance is available from 7 a.m. to 5 p.m. CST, Monday through Friday at 866-385-0600. Call center support is available in English and Spanish. Providers may also send questions regarding the CARES payments via email to


The CURE ID of your subaward will be needed to allow our team to identify the email address associated with your account. The CURE ID is the Unique Identifier found on the first page of your subaward agreement.


Round 1 subrecipients whose accounts require updates will still be able to access the final reporting template and required cover letter template through the links identified above and may begin preparing their report and gathering the required supporting documentation.




Kelly Cunningham, Administrator

Division of Medical Programs




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Illinois Department of Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director

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