If you are an active administrator for a business, and another administrator for the same business has left or returned, you may need to change the status for the other administrator.
All active administrators of a business can change the status of any other administrator for the same business.
To change the status of another administrator,
Click on Manage My Account in the left-side navigation bar.
Select the business for which you want to provide employee authorizations from the Manage My MEDI Account page by clicking on the Select radio button next to the HFS ID Number.
Click either Authorization button located on the right-side of the Business Associations header. This will take you to an authorization menu customized for the business type.
Click either Change Emp Auth button.
Change the administrator's status and click Submit. If you need more detailed help on completing this process, review the Change Employee Authorization page.
Warning: If you are accepting the administrator (e.g. putting them in active status), and the business already has two active administrators, you will not be able to change their status.
You will be returned to the Authorization menu customize for the business type. Verify the administrator is in the correct status.