Remove a Payor Authorization Request

To remove a previous request for payor authorization,

Click on Manage My Account in the left-side navigation bar.
Select the business for which you want to review payor authorizations from the Manage My MEDI Account page by clicking on the Select radio button next to the HFS ID Number. The business must be a Payor Submitter business type.

Tip: The same employer may be registered more than once as different business types (e.g. a payor submitter/other business). If the names are the same, be sure to check the business type as well as the business name before you make your selection.

Click on either Authorization button. This will take you to the appropriate Authorization Menu page for the business type.
Click on either Req Payor Auth button. The authorizations the business has already request or received are listed at the bottom of the page. Any removed authorizations will not be displayed.
Click the Remove checkbox next to the payor you want to remove.
Click the Submit button.

Warning: If you remove a payor authorization that is in Accept status, you and your employees may no longer have access to the IEC application on behalf of the payor.

If there are no errors, you will be returned to the Request Payor Authorization page to review the status of your authorization requests. The removed authorization will not be displayed. For more detailed information on the business rules that apply to this process, review the window level help about the Request Payor Authorization Page.