Important IDES Telephone Numbers at a Glance
Phone Number: (800) 244-5631TTY Phone Number: 711
Illinois Relay: (800) 526-0844 TTY or 711 Illinois Relay: (800) 526-0857 Voice or 711
For individuals who have been scheduled for an Appeal hearing.
Phone Number: (877) 342-7533TTY Phone Number: 711
The best way to certify for benefits is the internet. You can certify for benefits online by using the following link:
You may also certify by calling Tele-Serve: (312) 338-4337
Illinois Relay: (800) 526-0844 TTY or 711Illinois Relay: (800) 526-0857 Voice or 711
Phone Number: (866) 295-2955
Phone Number: (800) 884-6591Out of State Number: (847) 991-9240
Illinois Relay: (800) 526-0844 TTY or 711Illinois Relay: (800) 526-0857 Voice or 711
If your Social Security number ends in 0 through 4
Phone Number: (888) 430-1776Out of State Number: (847) 251-1776
Phone Number: (800) 245-9762
For reporting individuals fraudulently receiving unemployment benefits.
Phone Number: (800) 814-0513Fax Number: (312) 793-2356
Phone Number: (888) 776-7708
Phone Number: (800) 572-4215
To change your withholding status on your current claim, please complete the TAX-2 form, then sign and fax to the number listed below.
Phone Number: (630) 495-8199
Basic services in the Employer Service Center: general tax information, answers to common questions, forms and filing assistance.
Special services: the Employer Service Center also handles refunds, assistance for special tax situations, payment processing and questions about SIDES registration.
Phone Number: (800) 247-4984Fax Number: (217) 557-1948
Illinois Relay: (800) 526-0844 TTY or 711
• For appeals, press 1 • For employer tax assistance, press 2 • For employer collections, press 3 • For claims information, press 4 • For employer refunds or employee leasing, press 5 • To repeat this menu, press #
Help desk for login information (username and password), account approval, posting job orders, resume searches, and finding ideal candidates.
Phone Number: (877) 342-7533
Employers can create a secure Web account to file required reports, pay taxes and maintain accounts with IDES and the Illinois Department of Revenue. Employers can also register for SIDES e-response to enable electronic claims protests and receive notice of claims via email.
Phone Number: (800) 247-4984Fax Number: (312) 793-2362
- For claims information, press 4
Employers report new employees within 20 days of the employee's first day on the payroll, to help enforce child support orders.
Phone Number: (800) 327-4473Fax Number: (217) 557-1947 (24-hour fax line)
WOTC provides federal tax savings to employers who hire people from certain target groups, including public assistance recipients, veterans, youth and ex-felons.
Fidelity Bonding protects employers against employee dishonesty, theft or embezzlement.
Fax Number: (312) 793-5151
Limited free legal services at IDES administrative hearings.
Phone Number: (866) 641-4288
(312) 641-6403 TTY (not toll-free)
Illinois Relay: (800) 526-0844 TTY or 711Illinois Relay: (800) 526-0857 Voice or 711
Phone Number: (800) 814-0513Fax Number: (312) 793-2356 (Benefit Fraud)
Use the general information hotline for surveys, careers, and labor market questions.
Phone Number: (877) 566-6230
To report cases of improper collection of benefits, or improper classification of workers.
Phone Number: (877) 566-6230Fax Number: (312) 793-2356
