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 Illinois Department of Innovation & Technology

Current Focus

Cbyersecurity Strategy

Cybersecurity Strategy

State of Illinois Cybersecurity Strategy is focused on reducing the risks to citizens, ensuring the delivery of state services and protecting the state's critical infrastructure while enabling Illinois' digital transformation.

Smarter Illinois Initiative

Smarter Illinois

​The State of Illinois is getting ready to leapfrog many states using Smart Cities solutions and policy principles. This white paper narrates the definition of a Smarter State, triple role that IT plays and the case study on Illinois.

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Illinois BLOCKCHAIN Logo

Blockchain in Illinois

Blockchain creates a new way for government to improve services for citizens, businesses and visitors. Illinois recently announced a consortium of Illinois state and county agencies who will collaborate to explore innovations enabled by Blockchain, distributed ledger and smart contract technology.

 Popular Services

 

 

Public Key Infrastructure Cryptographyhttps://www2.illinois.gov/sites/doit/services/catalog/security/Pages/pki.aspxPublic Key Infrastructure CryptographyA digital certificate used to digitally sign a file, document or email.
Electronic Pay Stub System (ePASS)https://www2.illinois.gov/sites/doit/services/catalog/applications/Pages/epass.aspxElectronic Pay Stub System (ePASS)A secure web-based application for employees to view current and past pay stubs electronically.
Central Time & Attendance System With eTimehttps://www2.illinois.gov/sites/doit/services/catalog/applications/Pages/ctas.aspxCentral Time & Attendance System With eTimeEmployee timekeeping processing and management benefit system.
Illinois Wireless Information Network (IWIN)https://www2.illinois.gov/sites/doit/services/catalog/network/Pages/iwin.aspxIllinois Wireless Information Network (IWIN)IWIN provides a fast, reliable and secure wide area data network for Federal, State, County and local government wireless users.

 Popular Products

 

 

HP Technical Desktophttps://www2.illinois.gov/sites/doit/products/personal-computers/Pages/HP-Technical-Desktop.aspxHP Technical Desktop
Microsoft Surface Pro 4 Tablethttps://www2.illinois.gov/sites/doit/products/personal-computers/Pages/Surface-Tablet-04.aspxMicrosoft Surface Pro 4 Tablet
Lenovo Executive Laptophttps://www2.illinois.gov/sites/doit/products/personal-computers/Pages/Lenovo-Executive-Laptop.aspxLenovo Executive Laptop
Lenovo Professional Laptophttps://www2.illinois.gov/sites/doit/products/personal-computers/Pages/Lenovo-Professional-Laptop.aspxLenovo Professional Laptop

​Report Problems

Customer Service Center (CSC)

Standard Support Service Hours
Mon–Fri: 8:00 a.m. – 5:00 p.m.

  • Report a Problem Form
    For IT and Telecommunication service issues, please fill out and submit the online Report a Problem Form.
  • Contact Us Form
    If you have a specific question regarding a service or product, you can submit them here.

 Manage Passwords
  • DoIT Identity Management (DIM)
    Can be used by employees and partners to reset passwords for both Active Directory and RACF.
  • Cryptography (PKI)
    The Cryptography Service Page provides various self-service solutions for managing your PKI account.

 Latest News