Illinois Department of Innovation & Technology

Current Focus

Illinois FIRST Strategy

Illinois FIRST Strategy

Accelerating Illinois Modernization (AIM) includes the launch of our new information technology strategy known as Illinois First. Illinois First includes one stop, one entity and one voice across the state for information technology.

Leader in Technology slide

Illinois Leaders in Technology

​Top leaders across the state were interviewed and shared wisdom on the foundation of success as DoIT works to move forward with empowering Illinois through high-value, customer-centric technology.
Smarter Illinois Initiative

Smarter Illinois

​The State of Illinois is getting ready to leapfrog many states using Smart Cities solutions and policy principles. This white paper narrates the definition of a Smarter State, triple role that IT plays and the case study on Illinois.

 Popular Services

 

 

Public Key Infrastructure Cryptographyhttps://www2.illinois.gov/sites/doit/services/catalog/security/Pages/pki.aspxPublic Key Infrastructure CryptographyA digital certificate used to digitally sign a file, document or email.
Electronic Pay Stub System (ePASS)https://www2.illinois.gov/sites/doit/services/catalog/applications/Pages/epass.aspxElectronic Pay Stub System (ePASS)A secure web-based application for employees to view current and past pay stubs electronically.
Illinois Wireless Information Network (IWIN)https://www2.illinois.gov/sites/doit/services/catalog/network/Pages/iwin.aspxIllinois Wireless Information Network (IWIN)IWIN provides a fast, reliable and secure wide area data network for Federal, State, County and local government wireless users.
Enterprise Emailhttps://www2.illinois.gov/sites/doit/services/catalog/collaboration/Pages/enterprise-email.aspxEnterprise EmailPlatform for seamless inter-agency email collaboration.

 Popular Products

 

 

Microsoft Surface Pro 4 Tablethttps://www2.illinois.gov/sites/doit/products/personal-computers/Pages/Surface-Tablet-04.aspxMicrosoft Surface Pro 4 Tablet
LIMITED SUPPLY Microsoft Surface 3 Tablet w/4G LTEhttps://www2.illinois.gov/sites/doit/products/personal-computers/Pages/Surface-Tablet-02.aspxLIMITED SUPPLY Microsoft Surface 3 Tablet w/4G LTEThe Microsoft Surface 3 Tablet with 4G LTE is quite versatile. It is adaptable to office use as a laptop with kickstand or can support mobile use as a tablet for active tasking.
HP Professional Laptop (4GB)https://www2.illinois.gov/sites/doit/products/personal-computers/Pages/01-HP-Professional.aspxHP Professional Laptop (4GB)
iPhone SE (16GB)https://www2.illinois.gov/sites/doit/products/cellular-devices/Pages/iPhone-5s.aspxiPhone SE (16GB)This advanced iPhone SE features the A9 chip.

​Report Problems

Customer Service Center (CSC)

Standard Support Service Hours
Mon–Fri: 8:00 a.m. – 5:00 p.m.

  • Report a Problem Form
    For IT and Telecommunication service issues, please fill out and submit the online Report a Problem Form.
  • Contact Us Form
    If you have a specific question regarding a service or product, you can submit them here.

 Manage Passwords
  • DoIT Identity Management (DIM)
    Can be used by employees and partners to reset passwords for both Active Directory and RACF.
  • Cryptography (PKI)
    The Cryptography Service Page provides various self-service solutions for managing your PKI account.