Illinois Department of Innovation & Technology

Featured Articles

Welcome

"Our vision for a more efficient, accessible, competitive and compassionate Illinois is being realized. The State of Illinois Digital Transformation is playing a key role by delivering best-in-class innovation and technology which is fostering collaboration, empowering state agencies to provide better services to our residents and maximizing the value of taxpayer resources."
— Kirk Lonbom, Acting Secretary, Department of Innovation & Technology

Services

DoIT’s mission is to empower the State of Illinois through high-value, customer-centric technology by delivering best-in-class innovation to client agencies fostering collaboration and empowering employees to provide better services to residents, businesses, and visitors.

Support

DoIT is here when you need us. When we say we're here to help, we mean it. When you need to reach us, one of our representatives will be there to answer. We're here to help develop a solution that is efficient, affordable and reliable.

Security

DoIT Security & Compliance Solutions manages security policies and awareness, administers security tools and technology, and responds to computer security incidents. We are here to form a solid foundation for the ongoing development and improvement of our cybersecurity capabilities and effectuates that protection.

Strategy

A strong IT strategy relies not just on creating the plan, but also on proper implementation of it. DoIT's roadmap takes on the overall vision, mission, and objectives of the statewide information technology initiative for the 21st century.

Current Focus

Cyber Security
This site provides general cyber security and cyber threat information.
News
See videos, news articles and blogs regarding the work and advancments being done at DoIT.
Smarter Illinois
Learn the definition of a Smarter State, and how Illinois is working toward becoming one.

Popular Services

Public Key Infrastructure Cryptography	https://www2.illinois.gov/sites/doit/services/catalog/security/Pages/pki.aspx	Public Key Infrastructure Cryptography	A digital certificate used to digitally sign a file, document or email.
Electronic Pay Stub System (ePASS)	https://www2.illinois.gov/sites/doit/services/catalog/applications/Pages/epass.aspx	Electronic Pay Stub System (ePASS)	A secure web-based application for employees to view current and past pay stubs electronically.
Central Time & Attendance System With eTime	https://www2.illinois.gov/sites/doit/services/catalog/applications/Pages/ctas.aspx	Central Time & Attendance System With eTime	Employee timekeeping processing and management benefit system.
Radio Communications- STARCOM21	https://www2.illinois.gov/sites/doit/services/catalog/network/Pages/starcom21.aspx	Radio Communications- STARCOM21	Two-way radio communication services.
Illinois Wireless Information Network (IWIN)	https://www2.illinois.gov/sites/doit/services/catalog/network/Pages/iwin.aspx	Illinois Wireless Information Network (IWIN)	IWIN provides a fast, reliable and secure wide area data network for Federal, State, County and local government wireless users.
Voice over Internet Protocol (VoIP)	https://www2.illinois.gov/sites/doit/services/catalog/telecom/Pages/voip.aspx	Voice over Internet Protocol (VoIP)	VoIP applies communication technology in conjunction with IP data networks.
WebEx Conferencing	https://www2.illinois.gov/sites/doit/services/catalog/collaboration/Pages/webconferencing.aspx	WebEx Conferencing	Audio and web conferencing tools bring the meeting to your particular office location even to the extent, when preferred, to your own computer device.
Enterprise List Server (Mass Email Services)	https://www2.illinois.gov/sites/doit/services/catalog/collaboration/Pages/enterprise-list-server.aspx	Enterprise List Server (Mass Email Services)	The ability to send emails to very large groups of recipients from a secure server.

Report Problems

Report a Problem Form
For IT and Telecommunication service issues, please fill out and submit the online Report a Problem Form.
Contact Us Form
If you have a specific question regarding a service or product, you can submit them here.

Call in numbers

Customer Service Center (CSC)

Springfield: 217-524-DoIT (217-524-3648)
Chicago: 312-814-DoIT (312-814-3648)

Standard Support Service Hours
Mon–Fri: 8:00 a.m. – 5:00 p.m.

Manage Passwords

DoIT Identity Management (DIM)
Can be used by employees and partners to reset passwords for both Active Directory and RACF.
Forefront Identity Manager (FIM)
Forefront Identity Manager can be used by employees to reset and unlock their Illinois Domain Active Directory Accounts from their desktop.
Report a Problem Form
For IT and Telecommunication service issues, please fill out and submit the online Report a Problem Form.
Public Account Management
The Public Accounts page allows you to create accounts and reset passwords.