DoIT owns and manages the Illinois Wireless Information Network (IWIN) through a unique contractual partnership between the State of Illinois, Verizon Wireless, and Motorola. This network provides a fast, reliable and secure wide area data network to Federal, State, County and local government wireless users within Illinois who require mobile communications. With well over 5,000 units and 12,000 users
spanning more than 400 communities, IWIN has grown to be the largest mobile data network in the country.
Equipped with a laptop, portable computer or handheld device, a Verizon modem and Motorola's Premier MDC™ mobile data communications software, users can transmit and receive data using standard Internet Protocol (TCP/IP). Through Premier MDC™ software, data from the mobile users is digitized, encrypted and compressed. The data is then transmitted in "packets" using cellular towers to a Motorola message switch server maintained by the State of Illinois. This server links the remote user to the Law Enforcement Agencies Data System (LEADS) and other desired agency databases. The user receives real-time data in an easy-to-use Microsoft-Windows screen.
Improved field operations, management effectiveness and secure interagency communications are just a few of the benefits of using IWIN. Using IWIN as a secondary means of communication also reduces radio channel congestion and enhances personal safety.
*Does not include Motorola or CAD/RMS vendor cost
|20 MB Verizon Data Connection (Restricted)
|25 GB Verizon Data Connection* (Restricted or Unrestricted)
|LAN-Based Software Maintenance
Restricted connections do not allow full access to the Internet.
*This plan throttles when 25 GB of data usage is reached in a billing period.
Service can be procured, modified or cancelled by selecting the "Order Services" button near the top of the right pane.
Staff will respond to service requests during the published business hours. DoIT targets to provision this service as follows:
- Standard setup within 10 days
- New IWIN Department within 5 weeks
Incident Response and Resolution
All incidents reported to DoIT will be captured in the DoIT service management ticketing system and addressed according to the Incident Management Guidelines.
To report an incident, click here Report Problems Form or contact the DoIT Service Desk at 217-524-3648 (Springfield) or 312-814-3648 (Chicago).
This service will be available 24/7 excluding planned outages, maintenance windows and unavoidable events.